Effective Date: 1 June 2025
Warna ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [warnahaircare.com] ("Site"), use our products and services, or engage with us.
By accessing or using our Site, you acknowledge and consent to the practices outlined in this Privacy Policy. If you do not agree, please do not use the Site.
1. Information We Collect
We may collect the following types of personal information:
Personal Identifiable Information (PII): Name, email address, phone number, billing and shipping address, payment information, and account login credentials.
Transactional Information: Details of purchases made through our Site.
Technical Data: IP address, browser type, device identifiers, operating system, referral sources, usage data, cookies, and similar tracking technologies.
Marketing and Communication Preferences: Preferences for receiving marketing communications from us.
2. How We Use Your Information
We use your information to:
Process transactions and deliver products or services.
Respond to customer inquiries and provide support.
Personalize your experience and improve our Site.
Send marketing communications (where permitted by law) about new products, offers, or promotions.
Comply with legal obligations and protect against fraud or misuse.
3. How We Share Your Information
We may share your information with:
Service Providers: Payment processors, shipping providers, website hosting, analytics, and marketing tools to facilitate our services.
Legal Authorities: When required by law or to protect our legal rights, comply with a legal obligation, or respond to a court order.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
4. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. You can request deletion of your data (see "Your Rights" below).
5. Your Rights
Depending on your jurisdiction, you may have rights under privacy laws, including:
The right to access, correct, or delete your personal information.
The right to object to processing or restrict use of your data.
The right to withdraw consent for marketing at any time.
The right to data portability.
To exercise these rights, please contact us at [warna.bodycare@gmail.com].
6. Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure. By using our Site, you acknowledge the inherent risks.
7. Cookies and Tracking
We use cookies and similar technologies to enhance user experience, analyze site usage, and personalize content. You can manage cookie preferences through your browser settings.
8. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing any personal data.
9. Children’s Privacy
Our Site is not intended for individuals under the age of 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect personal data from children. If we discover we have collected such information, we will delete it immediately.
10. International Transfers
If you are accessing our Site from outside Malaysia, your information may be transferred to, stored, and processed in Malaysia and other countries where we operate. By using our Site, you consent to this transfer.
11. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Updates will be posted on this page with the revised date. Continued use of the Site after changes constitutes your acceptance.
12. Contact Us
For questions about this Privacy Policy or to exercise your rights, please contact us at:
Warna
Email: warna.bodycare@gmail.com
